Pat on the Backs

Jonah – Our vehicle has multiple Toyota vehicles and Jonah always takes great care of us. Especially during the Thanksgiving break and our son’s car needed major repairs. He and the service team got the work done on time! Thank you!     -C

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David Saied – In for service, still “shocked & awed” at the operations at Street! David , my salesman, made my buying process easy! This place is top their, keep up the stellar work!     -J

Everyone – Very much appreciate the cleanliness of the facility!     -W

Edward – Edward very professionally spoke with the men under his charge to improve their service. He addressed the problem with deference – calmly, quietly, but seriously. He gave the men example of how to improve service – thereby “showing” and not just telling them to improve. Something this former teacher noticed and appreciated.     -K

Alex – Alex kept me informed and serviced my Highlander quickly and professionally! Thank you!     -R

Jim – He was my shuttle driver picking me up from the FUB in Canyon. We had a miscommunication on the location and my phone was dead, but he waited for me. I was grateful!     -J

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Lani & David – Lani and David did a great job taking care of me!     -C

Jonah – He provided me great service late on a Saturday afternoon.     -B

Katherine – She made me feel very welcome. She offered me a drink and snacks!     -J

Joyce – I was waiting on my vehicle to be ready after signing paperwork, she asked if I needed anything to drink while I waited, then steered me to the coffee bar. Very nice people here!     -W

Tony – I was looking for a certain type of vehicle (age and mileage especially). I had been to 5 other dealerships and they kept trying to push me into a vehicle. Tony listened to me and said “we’ll find what you want.” AND everyone here is so nice! PS. I’m sending everyone I know to Street Toyota!     -W

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Reception Desk – They are always so friendly, helpful, and sweet! A great asset to Street Toyota!     -C

Storm – He stayed after hours to run a battery system check, answered all of our questions and kindly dealt with our messy car. Will definitely recommend this dealership.     -J

Tim – He was very patient and helpful. He was personable and did everything he could to find the vehicles I was look for. Thank you for all your help!     -L

Lani, Andy, & Alex – Emergency stop for repairs was a wonderful experience because of these GREAT people! Keep them! May God bless you & your business this year!     -C

Storm- Kudos to Storm for getting us in and out, didn’t charge us and was pleasant to work with. Fixed our flat tire!     -M

Johnathan- He sold us an exceptional car at a very good price! Thank you!     -C

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Naomi- She worked hard to get us the very best payment.     -C

Michelle- She got us with a very good salesman!     -C

Jay & Freddie- Came in and was greeted by Javan. He was very knowledgeable to my issues. The technician who worked on it obviously knows what he is doing because my vehicle is running better than it did before my problems started.     -R

Josiah- Best salesperson, just a wonderful guy. Good to work with. Very thorough, very attentive.     -T

Alex- He was very curious and wonderful. Disinfected really good over and above.     -C

Trena- Very nice to talk with. Very helpful. And she smiles, she is a keeper. Those that answer the phones are very nice also.     -S

Mark- The service he gave picking up my car and dropping it off was fabulous! He was punctual, courteous, kind. Had his mask on, kept distance, nicest man ever. I love Street Toyota.     -C

Corey- He took good care of me and got me a copy of my insurance card.     -F

Lesa & Javan- I had come twice for a recall and Lesa was so considerate to get me a rental. The last time after the correct part was finally in and Jay took care of me because she was not here. They are amazing.     -F

Trena- She was so helpful in the waiting area. She is so considerate and kind. So good to see such customer service in today’s world.     -K

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Lesa- Our day started out great when we cal in & Lesa was our advisor! She quickly made our appointment. We appreciated her friendly smile & expertise. We were taken care of as soon as the parts were in and all went well! We appreciate her and her excellent customer service!     -R&D

Atlee- He is sweet and very nice!     -M

Valentina- What a lovely woman- great smile!     -V

Alex- Alex helped me get my inspection sticker and made sure everything went smoothly. Great experience!    -A

Lionel- Welcoming and awesome guy!     -V

Lisa- Help catch a very bad tire issue. Prevented a future catastrophic failure.     -T

Lionel- Wonderful service- treated me like a queen! Keep up the good work!     -V

Alex- Alex was very helpful checking for leaks in my tires and getting new batteries in my key fob again. Thank you for great service.     -M

Lionel and Atlee- They were both very helpful. We were traveling through Texas and our car needed service and Lionel got us in and out asap.    -M

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Alex- Thank you for taking care of David this morning, Good Job!     -B

Edward- Always making sure his customers are happy!     -J

Gary- Gary spent the time with me and I regarded it above and beyond. He gave me a great deal. I’m real happy dealing with him. I got the feeling he not only sold me a car but they really cared for me and that meant a lot and forever.     -E

Vicki- After my surgery, Vicki went above and beyond to help me when I returned to work (with restrictions). She’s so personable with employees and customers, and I’ve observed her working very hard to serve and please those around her! She deserves recognition!     -T

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Jay- He took excellent care of our car needs and came in on his day off to make sure it was all followed through properly. Thank you!     -L

T.J.- This man has sold me my second Toyota. He is the nicest most polite person. I appreciate him more than you know.     -L

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Atlee- He is so nice & friendly. He made my day as I sat here!     -D

Linda- She was so nice and inviting. I’m from Plainview and in town for a basketball tournament. I will definitely be back. She made me feel at home. Keep Linda around. She will bring in customers.     -D

Curtis- He greeted me with such a brilliant smile and was so hospitable when purchasing new oil, yesterday. That man was such a delight. He even asked if I needed help carrying my items to my vehicles. He is an awesome associate.     -F

Lesa- We are on our way home to Northern Ontario Canada and noticed an issue with our truck. We decided to get it checked out at the nearest dealer which was Amarillo. Although we arrived late in the afternoon Lesa made us feel welcome and got our truck in right away. Although repairs will be expensive we feel we are in good hands thanks to the warm reception from Lesa.     -A

Sallie & Javan- Sallie quickly greeted me once I sat in the waiting room. Assured me and my son were taken care of! Javan also was very informative with what I needed and had professional answers to all questions!     -B

Jonah- Jonah went out of his way to get me in and out quickly. I told him that I had been very unhappy in the past with the time it took to get my oil changed- that was why I hated to bring my car in for service, it was always such a big deal. Jonah was very courteous- best service yet!     -N

Lesa- I came in with a check engine & “off track” light. Lesa told me they found a major problem (cracked head?). I was speechless. I bought the 2014 Rav4 Limited jut 3 weeks prior. Lesa got the extended warranty info from the glove box & called. When they declined to cover the car, she contacted the dealer I bought the car from. I could not have managed the day without Lesa’s help.     -S

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Presley- Good attitude!     -G

Jay & Mac- Great advisor and tech! Very helpful. Thank you- great serve and dealership!     -A

Jay- We left our Tundra 5 days ago for what should have been a one day appt. There were several issues getting the part in that they needed. Jay was very helpful, kept us informed and prevented an issue with an angry customer. Then in the end he made it right with a discount. He is a brilliant customer service rep. Usually an incident like this would make me angry and make me want to go elsewhere. Great Job, Jay!     -S

Kent- He jump started my Highlander and he gave me great advise. A new battery. He was very kind and courteous and knowledgeable!

Missy- She was awesome when I pulled in Street Toyota! She greeted me at service, made me feel welcomes and requested a service person quickly! Love!     -M

Jay- He’s so helpful and gracious. Also gave us a coupon added on our bill. He’s great!     -S

Javan- He took care of our maintenance check and explained the results. He was very professional and kept us up to date on the status of the care. And he had the car washed! Thank you!     -A

Presley-What a delightful young man. I was in and out. Very professional. I love Street Toyota!     -M

Street Staff- Linda is so inviting to everyone that comes in. She make sure everyone is taken care of. We had to get service from another Toyota dealership while on vacation and it did not compare to all at Street Toyota. I do not want to go anywhere else for service or to purchase a vehicle.     -C

Faith- Wham In and Out! Such a professional young woman! I also saw her being very helpful to everyone she helped.     -M

Missy- a compliment for Missy. I pulled in the staging area to get an oil change. Missy asked what I needed. She then said ” you are Mr S—” before she looked for my appointment! I was impressed. It demonstrated how Street Toyota puts the customer on the top!     -R

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Service Department- My daughter has a 2005 Camry- the alarm went off it was hot that day. Groceries were already loaded- she had tried everything to get the alarm to quit. She called me and I called Street. They sent a serviceman who fixed the alarm and we got NO bill. I appreciate Street Toyota!!     -S

Chris Clark- Chris helped me “Rock my RAV4” with some killer Rhino wheels. My RAV was a “certified” used vehicle in excellent sexy shape! When I added the Rhino wheels EVERYONE says “Man, those wheels are [email protected]$$.” That makes me beyond happy, Thank you, Chris!     -D

Corey- We so appreciate Corey helping us. We needed some information right away and he got right on it and help us quickly. Thank you!     -P

Gary- I traded my 2001 Toyota Avalon with 187K miles in on a 2012 RAV4. It was charcoal gray, clean, like new with “everything” I wanted on it. Sunroof, black leather seats, heated seats. Low mileage. Smart and sexy for me!! Affordable pice most of all! Gary is my ONLY salesmen every 11 years! Thank you so much! I love Street Toyota!   -D

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Mariah – Wonderful service tech. Really Helpful!     -D

Storm – Storm had great customer service. He answered all my questions & went above & beyond. Thanks.     -C

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Linda & Alex – Great visit; Great people. Will be back!     -D

Presley – He did a great job answering questions and helping me find answers and keeping me in line. Thanks.     -T

Zach – He was great, answered all my question & was a great help.     -T

Presley – He helped me out of a big jam. My Prius was dead & I couldn’t even get in to see if I could find the batter. I called in & he sent someone out and they got the trunk open & fixed so it would start. They took my Prius & battery and all checked out okay. My husband passed away in April & I am really Prius illiterate- I needed help and he was the best. I will be back!     -L

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Bonnie – Concierge- a great idea- totally helpful & kept us ip on what was happening instead of just wondering or being frustrated. I am disabled and she was wonderful. This is the old meaning of service!    -M

Sally – A concierge- what a great idea- she is awesome. Kept us comfortable while waiting and made sure we were kept updated instead of wondering when and if. Thank you! This is what serving a customer is about!     -M

Linda – She was very sweet and nice and very helpful. Everyone is nice and always willing to help.     -C&P

Josh – Thanks for the help today from Josh in Parts. The difference between “good” and “great” is taking care of details. Josh did it.     -T

Zak, Kali and Edgar – While returning home, with a thousand miles still to go, got a check engine light, (Code for OCV valve). With the dealership at closing time, these folks chose to stay with my situation (after hearing my situation), make the necessary repairs (well after their day ended). All with a smile and cheerful, pleasant personality. This dealership is very fortunate! Well done and Thank you!     -J

Mr. Edward Jordan – I continue to come back to Toyota in Amarillo because of the great service that is put out to me & family. Trusting people that service ones vehicle is vital in these times. And Mr. Jordan has been an intricate person in making sure that our vehicle is serviced well. Thank you for having great persons like Mr. Jordan.    -S

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Linda- Kind- Helpful- Polite- Best customer care of all dealerships we have ever been in!  Linda has a beautiful West Texas Drawl!     -G

Alex- Alex on the ball! Caught a faulty new part before installation. Smart, communicates, nice, polite.  More like him, please!     -O

Sally- Was a blessing. Thank you. Touched my heart.     -A

Lionel- Lionel is the most courteous, kind & knowledgeable person I’ve dealt with. Very great employee.     -E

Presley- So glad he came back! He is concerned with superior customer service- friendly. Obvious he enjoys his job. Explains process & what to expect with car’s service. Nice seeing a friendly face when I drive into service center.     -P

Lionel- Lionel is such a bright spot at Street! He consistently is top notch with customer service. Keeps me updated, explains & answers my questions, neat appearance, friendly and hard worker. Always busy, very calm dealing with irrational & rude customers. I always look for Lionel when I bring my Highlander in. I know Lionel will take care of my car & myself.     -P

Jay- I’m so thankful for Jay’s customer service. He made my experience with Street Toyota great. I will ask for him next time I need help with my vehicle.     -H

Linda- Linda walked outside to greet me and offered me coffee. How great must it be to have a person who loves people and her job!     -T

Zak- Was a blessing, Thank you! Touched my heart.     -A

TJ & Ramon- Very Nice and very personable. Helped us trade my Dodge pickup for my new (for me) GMC XL Yukon. Thank you!     -S

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Emily- She was so helpful setting up our phones to the car. She is always bubbly when she works with us. She goes above & beyond helping us and is always professional. She represents Street Toyota very well.     -J&C

T.J.- Looking for/buying a vehicle is worse than cleaning your ears with a jack hammer. We were blessed to have TJ as our salesman. Not pushy at all, like most buzzards scouring the lot to push a couple into making a purchase they’re not ready for. TJ was patient & not pushy at all in everything (about a 7 month span.) AND…he still helps us out 6 months after the purchase.    -J

Javen- Always does his best to get me the best service at the best price.     -B

Curtis- Went the extra mile to see that my request for parts was accurate & filled promptly.     -G

T.J.- Every time we have seen T.J. he always greets us with a smile and a hug. T.J. is the most caring & sincere person. We always have good experiences dealing with T.J. We love him dearly.     -E

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Linda- It made our time spent here go by faster. She is so friendly. She is a great addition to your operation.     -C

Derrick- He worked diligently to make sure that the work on my 2006 Lexus was done in a professional and courteous manner. He represents Street Toyota with the quality I expect from Street.     -B

Linda- She greeted my with a smile. Got me something to drink and made sure I was comfortable. Very clean place of business!!     -S

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T.J.- His level of patience is unmatched. He is so pleasant and upbeat, and during stressful times keeps us at ease!     -H

Derrick R- Helped me with a coupon. He was professional and courteous!     -J

Linda- Look, I travel through Amarillo and work here often. I choose to service my vehicles here each time. I have never felt so welcome at a dealership! Thank for the culture you created! Servants Heart describes your culture.     -S

Jorge & Matt- To Street Toyota, This letter is to give “Kudos” to one of your staff salesperson, Jorge Coto. He was so good to help us when I wasn’t even sure I wanted a new car….He did all kinds of checking on our questions, and made our decision very easy for us. He is a very nice and informed person. We really enjoyed meeting Jorge and appreciated all his work and help!!! We also had the pleasure of meeting Matt Singleton, a sales manager, and getting his assistance in finding the car we wanted. You have a great staff at Street Toyota. Thank you.     -W&S

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Zak- Driving from Florida to our home in Oregon on a Friday afternoon when a 30 MPH wind and speed limit dislodged a weather seal on the roof. Not knowing the extent of the problem we arrived at Street in a panic, Zak was the solution.     -J&J

Naomi- I had the wrong title on my car and Naomi was a wonderful critical thinker and problem-solver! I was leaving town this morning and she jumped through many hurdles so that I could pick up the correct title before leaving. Thank you Naomi!!     -K

Derick- I’m 80 years old, have bought many, many vehicles over the years. I have never had such a wonderful experience with anyone in the sales as I have with Derick. Professional all the way!     -W

Alex, Steven, Atlee- THANK YOU! You got us in with no notice, gave us & our cats a comfy place to wait, free food and coffee! You are a Godsend!     -T

Derick & Andrew- My compliments with the way Derick handled this- he idd a good job, and the technician was absolutely wonderful. My compliments to everyone. Thank you!     -G

John V- Excellent driver & very respectful and polite. Made service a pleasant experience.    -C

Linda- Linda is great, friendly, helpful. She’s very easy to talk to and she makes sure if you need anything, she helps you- I believe she lives and works she believes!      -G

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Bonnie- She does a super job as concierge every time I come in. Thank you and her for this great service to your loyal customers!!!     -M

Zak, Bobby & Faith- I have been a customer of yours since 2008 when Gary McMillian sold me a new Prius! It had a major problem this past week and your service department go the right in to check it. Zak your service advisor was very professional, friendly and caring. Bobby, the service tech inspected my car and sent me a video. He showed and explained everything that needed repair and did an absolutely awesome job! He spoke plainly, stopped talking when background noise became too loud, and explained each issue while showing it on the camera so that even this 79 year-old great-grandmother had no problem understanding him and knowing that everything he recommended actually needed to be done. Everyone of your employees- the check-out cashier, the drivers who brought me home and picked me back up, and especially Zak and Bobby are a credit to your company. Thank you for hiring such great people!     -N