Pat on the Backs

Service Department- My daughter has a 2005 Camry- the alarm went off it was hot that day. Groceries were already loaded- she had tried everything to get the alarm to quit. She called me and I called Street. They sent a serviceman who fixed the alarm and we got NO bill. I appreciate Street Toyota!!     -S

Chris Clark- Chris helped me “Rock my RAV4” with some killer Rhino wheels. My RAV was a “certified” used vehicle in excellent sexy shape! When I added the Rhino wheels EVERYONE says “Man, those wheels are BAD@$$.” That makes me beyond happy, Thank you, Chris!     -D

Corey- We so appreciate Corey helping us. We needed some information right away and he got right on it and help us quickly. Thank you!     -P

Gary- I traded my 2001 Toyota Avalon with 187K miles in on a 2012 RAV4. It was charcoal gray, clean, like new with “everything” I wanted on it. Sunroof, black leather seats, heated seats. Low mileage. Smart and sexy for me!! Affordable pice most of all! Gary is my ONLY salesmen every 11 years! Thank you so much! I love Street Toyota!   -D

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Mariah- Wonderful service tech. Really Helpful!     -D

Storm- Storm had great customer service. He answered all my questions & went above & beyond. Thanks.     -C

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Linda & Alex- Great visit; Great people. Will be back!     -D

Presley- He did a great job answering questions and helping me find answers and keeping me in line. Thanks.     -T

Zach- He was great, answered all my question & was a great help.     -T

Presley- He helped me out of a big jam. My Prius was dead & I couldn’t even get in to see if I could find the batter. I called in & he sent someone out and they got the trunk open & fixed so it would start. They took my Prius & battery and all checked out okay. My husband passed away in April & I am really Prius illiterate- I needed help and he was the best. I will be back!     -L

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Bonnie- Concierge- a great idea- totally helpful & kept us ip on what was happening instead of just wondering or being frustrated. I am disabled and she was wonderful. This is the old meaning of service!    -M

Sally- A concierge- what a great idea- she is awesome. Kept us comfortable while waiting and made sure we were kept updated instead of wondering when and if. Thank you! This is what serving a customer is about!     -M

Linda- She was very sweet and nice and very helpful. Everyone is nice and always willing to help.     -C&P

Josh- Thanks for the help today from Josh in Parts. The difference between “good” and “great” is taking care of details. Josh did it.     -T

Zak, Kali and Edgar- While returning home, with a thousand miles still to go, got a check engine light, (Code for OCV valve). With the dealership at closing time, these folks chose to stay with my situation (after hearing my situation), make the necessary repairs (well after their day ended). All with a smile and cheerful, pleasant personality. This dealership is very fortunate! Well done and Thank you!     -J

Mr. Edward Jordan- I continue to come back to Toyota in Amarillo because of the great service that is put out to me & family. Trusting people that service ones vehicle is vital in these times. And Mr. Jordan has been an intricate person in making sure that our vehicle is serviced well. Thank you for having great persons like Mr. Jordan.    -S

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Linda- Kind- Helpful- Polite- Best customer care of all dealerships we have ever been in!  Linda has a beautiful West Texas Drawl!     -G

Alex- Alex on the ball! Caught a faulty new part before installation. Smart, communicates, nice, polite.  More like him, please!     -O

Sally- Was a blessing. Thank you. Touched my heart.     -A

Lionel- Lionel is the most courteous, kind & knowledgeable person I’ve dealt with. Very great employee.     -E

Presley- So glad he came back! He is concerned with superior customer service- friendly. Obvious he enjoys his job. Explains process & what to expect with car’s service. Nice seeing a friendly face when I drive into service center.     -P

Lionel- Lionel is such a bright spot at Street! He consistently is top notch with customer service. Keeps me updated, explains & answers my questions, neat appearance, friendly and hard worker. Always busy, very calm dealing with irrational & rude customers. I always look for Lionel when I bring my Highlander in. I know Lionel will take care of my car & myself.     -P

Jay- I’m so thankful for Jay’s customer service. He made my experience with Street Toyota great. I will ask for him next time I need help with my vehicle.     -H

Linda- Linda walked outside to greet me and offered me coffee. How great must it be to have a person who loves people and her job!     -T

Zak- Was a blessing, Thank you! Touched my heart.     -A

TJ & Ramon- Very Nice and very personable. Helped us trade my Dodge pickup for my new (for me) GMC XL Yukon. Thank you!     -S

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Emily- She was so helpful setting up our phones to the car. She is always bubbly when she works with us. She goes above & beyond helping us and is always professional. She represents Street Toyota very well.     -J&C

T.J.- Looking for/buying a vehicle is worse than cleaning your ears with a jack hammer. We were blessed to have TJ as our salesman. Not pushy at all, like most buzzards scouring the lot to push a couple into making a purchase they’re not ready for. TJ was patient & not pushy at all in everything (about a 7 month span.) AND…he still helps us out 6 months after the purchase.    -J

Javen- Always does his best to get me the best service at the best price.     -B

Curtis- Went the extra mile to see that my request for parts was accurate & filled promptly.     -G

T.J.- Every time we have seen T.J. he always greets us with a smile and a hug. T.J. is the most caring & sincere person. We always have good experiences dealing with T.J. We love him dearly.     -E

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Linda- It made our time spent here go by faster. She is so friendly. She is a great addition to your operation.     -C

Derrick- He worked diligently to make sure that the work on my 2006 Lexus was done in a professional and courteous manner. He represents Street Toyota with the quality I expect from Street.     -B

Linda- She greeted my with a smile. Got me something to drink and made sure I was comfortable. Very clean place of business!!     -S

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T.J.- His level of patience is unmatched. He is so pleasant and upbeat, and during stressful times keeps us at ease!     -H

Derrick R- Helped me with a coupon. He was professional and courteous!     -J

Linda- Look, I travel through Amarillo and work here often. I choose to service my vehicles here each time. I have never felt so welcome at a dealership! Thank for the culture you created! Servants Heart describes your culture.     -S

Jorge & Matt- To Street Toyota, This letter is to give “Kudos” to one of your staff salesperson, Jorge Coto. He was so good to help us when I wasn’t even sure I wanted a new car….He did all kinds of checking on our questions, and made our decision very easy for us. He is a very nice and informed person. We really enjoyed meeting Jorge and appreciated all his work and help!!! We also had the pleasure of meeting Matt Singleton, a sales manager, and getting his assistance in finding the car we wanted. You have a great staff at Street Toyota. Thank you.     -W&S

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Zak- Driving from Florida to our home in Oregon on a Friday afternoon when a 30 MPH wind and speed limit dislodged a weather seal on the roof. Not knowing the extent of the problem we arrived at Street in a panic, Zak was the solution.     -J&J

Naomi- I had the wrong title on my car and Naomi was a wonderful critical thinker and problem-solver! I was leaving town this morning and she jumped through many hurdles so that I could pick up the correct title before leaving. Thank you Naomi!!     -K

Derick- I’m 80 years old, have bought many, many vehicles over the years. I have never had such a wonderful experience with anyone in the sales as I have with Derick. Professional all the way!     -W

Alex, Steven, Atlee- THANK YOU! You got us in with no notice, gave us & our cats a comfy place to wait, free food and coffee! You are a Godsend!     -T

Derick & Andrew- My compliments with the way Derick handled this- he idd a good job, and the technician was absolutely wonderful. My compliments to everyone. Thank you!     -G

John V- Excellent driver & very respectful and polite. Made service a pleasant experience.    -C

Linda- Linda is great, friendly, helpful. She’s very easy to talk to and she makes sure if you need anything, she helps you- I believe she lives and works she believes!      -G

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Bonnie- She does a super job as concierge every time I come in. Thank you and her for this great service to your loyal customers!!!     -M

Zak, Bobby & Faith- I have been a customer of yours since 2008 when Gary McMillian sold me a new Prius! It had a major problem this past week and your service department go the right in to check it. Zak your service advisor was very professional, friendly and caring. Bobby, the service tech inspected my car and sent me a video. He showed and explained everything that needed repair and did an absolutely awesome job! He spoke plainly, stopped talking when background noise became too loud, and explained each issue while showing it on the camera so that even this 79 year-old great-grandmother had no problem understanding him and knowing that everything he recommended actually needed to be done. Everyone of your employees- the check-out cashier, the drivers who brought me home and picked me back up, and especially Zak and Bobby are a credit to your company. Thank you for hiring such great people!     -N


Victor- You have the nicest people working here! And your waiting area is exceptional!! Love bringing my car in!     -S

Kari- Mr. Good, Kari is an absolute pleasure to work with. She goes above and beyond to help make sure we are able to serve our customers in excellent fashion. I just wanted you to know what an asset she is to your service team & this organization!     -P

Linda- She greeted everybody excellent, she is the best I have seen in 10 years I have been buying cars from Street Toyota. I have bought about 20 autos from you out of Logan, NM.     -A

Bonnie- She does a super job as concierge every time I come in. Thank you and HER for this great service to your loyal customers!!!     -M

Marshall & Chris Clark- Bought 3 cars over the years and know these 2 guys are the best!     -P

Linda- Linda is the reason we came to the dealership and bought the 4Runner.    -P

Zak- Prompt attention for auto repair. Kept me well informed throughout the process and David in the shop also is good. All employees were professional. Did not see any idleness in the store.     -J

Linda- Linda is absolutely wonderful! I drove all the way from Albuquerque, NM to get my car serviced and I’m so glad I came here. Please praise Linda for her work ethics and uplifting personality. Thank you!     -A

Linda- I love having Linda greet me when I come to visit Toyota. She brightens the place and is so pleasant.     -T

Steve- Took wonderful care of us- showed us everything about the car.     -J

Linda- She has gone above and beyond anything I’ve ever seen as far as customer service. She makes sure that each individual is greeted, refreshed w/ refreshments if needed and just genuinely cares. She made a point to visit with everyone that came in. So impressed with her service. Good Job!     -T

Derick- outstanding job. Patient, helpful, knowledgeable, compassionate. Helped us.     -L

Linda- She’s always very courteous, professional and services the people in the watching area very promptly.     -R

Edward- Excellent service- love Edward’s dedication- solved a problem with my Lexus, no charge!     -S

Linda- She greeted me when I came in. Very personable and I enjoyed visiting with such a nice lady. A great asset to Street Toyota!     -K

Lionel- He did an outstanding job helping me today, Thanks!!!     -T

J.R.- Give this employee a raise. He made me feel at home!     -C

Maria- Great Job! Did her best helping me with the service I was getting on my Lexus. Can’t say enough about her. Many Thanks!     -S

Atlee- Atlee was amazing. Staff was great. Said it would be 1 hour and was 59 minutes. I will be back. Thank you.     -Ananymous

Tiana- This is the cleanest restroom I have been in in a long time!     -L

J.R.- As I was coming into the store I felt my blood sugar drop to the point where I was in a bad position. When explaining my situation, J.R. was quick to get me what I needed to get to feeling better.     -Anonymous

Linda- Linda is what makes Street Toyota “Best of Amarillo”. She makes waiting a pleasure. I give her a “far exceeds.”     ​​​​​​​-L

Linda- She is one of the best, you have a number of people that are very nice but Linda is one of the best.     -R

Javan– I am so used to doing business with him to where I was lost when he left.  Well I called him and he was not available. He called me back and I asked that he get my things ready for me and all I had to do is pay. I am in a big hurry because I have to get home to my brother who suffered a stroke.  Javan is my hero.     ​​​​​​​​-F

DerrickCourteous, knowledgeable, easy to work with.     ​​​-C

Mariah Sweet – Courteous-helpful-cheerful.    ​​​​-C

Derek/Victor– Just being so nice and helpful​     -V

Sallie– For keeping the restroom so clean.    ​-V

Brian– Thanks for giving me good service today. You helped me so much and made me feel like Street Toyota is helping me have a good car experience. Thanks again Brian.    ​-S

Victor– Very nice and had a smile on his face as he spoke to me     ​​-D

Linda– Linda is wonderful as a greeter. She makes you feel good. Very kind. She would be a great teacher.​​     -D

Linda– She is very kind, warm and attentive as we waited for our cars to finish getting worked on. She has a servant heart and made me feel cared for at Street.    ​-A

Edward– Edward Is always so helpful and knowledgeable. Thanks for having him here. He is a tribute to your service.​​     -J

Linda– Was very welcoming to ALL not just a few select, and showed concernon people’s needs as well. Offered beverages etc to all. Was vigilant especially to those she knew had been there longer than most. Thank you. I’ve been with Toyota since 2009 and this service is part of what keeps me coming back.     -S

Derrick/Shane– Derrick was eager to get my 4Runner repaired. He took me back to meet Shane, who showed me the issues with my 4Runner. Both were very nice to me and took good care of my vehicle.​​      -T

Linda– Her service in the waiting area was wonderful. She was very gracious and helpful. She made my wait very nice.     ​​-J

T.J.– He is the bomb! Takes such great care of me and my car! Always has!     ​​-D

Lionel– He is consistently professional, friendly and follows through with what he says he will do. Neat appearance always. I have been at Toyota many times and I see him go over and beyond for his customers. He makes sure every little detail is addressed and complete. All of this adds up to a terrific Toyota role model of an employee!!      ​​-P

Linda– Everyone here in the service department is always friendly and cheerful​​     -M

LindaI love Toyota care hospitality. I have had Mazda and Ford vehicles and nothing compares to the service provided at Street Toyota.     ​​-S

Enrique​- Our overhead door broke on a busy Saturday and Enrique fixed it. He saved us at least $200 and a whole lot of grief.​​     -J

Dustin– Mr. Tebo was extremely helpful. Very compassionate throughout the entire process. He stayed after hours and worked through lunch to get an approval for me. He certainly went above and beyond the job requirements. He made this experience very enjoyable.      ​​-E

Edward​- He was wonderful, found the noise in the door. Great to work with, super employee.     ​-R

Rebecca- She helped explain the Toyota Care Plus to me in  a clear and helpful manner.     ​-J

Greg– Greg has been our salesman for our four Toyota’s. He is always pleasant, extremely helpful and totally professional. He is always willing to help us with every question we have. Kudos to you Greg!     ​-B & B

Zak– Zak has been assisting us with service on three cars (2 Toyotas and a Miata). He is always pleasant and professional. He takes time to explain everything. He also helps me when I need yet another lesson on my many features of our cars. Kudos to Zak.​​-B&B

Larry– Larry has been taking excellent care of our vehicles for several years. He does an awesome job- professional and efficient. We are grateful for his abilities in Toyota service! Kudos to Larry!

Linda– She made sure I got whatever I needed and kept a check on things for me. You have the nicest folks.    ​-C

Mariah– I left my phone and credit cards in the bathroom. She kept them safe and got them back to me quickly.​​     -L

Linda- Very welcoming, warm, exceptional customer service; she went above and beyond to suggest to us places of interest to visit in your beautiful city and even called to make sure they’re open.  Great Lady.​​​     -B

Linda- Itis nice to be greeted with a smile.  That does not happen at a lot of places today.  She greets you with a smile and makes sure you have the refreshments you want or need.  I know a lot of the younger generation that could learn a lot from Linda.​​​​​​​​     -K