Felipe Santiago best most helpful service guy ever! And the cashier (sorry I didn’t get her name) truly a sweetheart 😊. Fast excellent service experience 👍

EDITED: Waited over 5 hours for them to cut a key. Let me explain, I made a 10am appointment a week in advance for a brand new keyfob and key cut with a cut on a blank key that I had on my current after market keys, when I came to my appointment today, I explained what I needed AGAIN, to the same service tech, after dropping it off at 9:45am. At 2:00 I got a text that they were “looking at it”. At 2:45 I got a call for hundreds of dollars in upsell “treatments” and to tell me they were done with my scheduled service. When I got there to pick up my truck ONLY the blank key I already own had been cut and when I went to pay, I found out they STILL charged my for PROGRAMMING, I got a refund for the service they didn’t do (glad I caught it) and “sorrys”, but now I’m pissed that I’ve got to take my truck back for the same service and possibly have to wait another 6 hours for my truck!!! I guess my point is that if they had worried more about getting my service order right, instead of charging me in anticipation, I’d have given a different review. ****************** UPDATE: WHY I WILL ALWAYS CHOSE TOYOTA! A supervisor, Jason, with Street called with an hour of this review to apologize, assure me step were taken to make sure this doesn’t happen again, and right the wrong by “comping” the service I asked for. Thanks again, Jason.

Aaron went above and beyond to assist me in buying a hard to find Toyota Tacoma. I was not able to find one in my home town or home state so I called Street Toyota. Aaron talked to his sales manager and enabled me to purchase a very hard to find truck even though I was not a local buyer.

Finally, a dealership that actually goes above and beyond for its customers! Thank you to everyone at street, and in particular Jason. Exceptional customer service at this location. They will take care of you!

I had a problem with my car on a business trip, and stopped in at Street Toyota in Amarillo, Texas and Arthur Hernandez the Asst. Service Mgr. pulled out all the stops and had me on the road in no time. Everyone was so very nice. I couldn't believe the amazing service. Absolutely amazing place!!! Cat Ingram

Recently went to Pua and Joel. They gave us a fair trade in and helped us into the perfect truck! Thank you!

I had an appointment for service on my vehicle today, and I arrived late. They were very nice and still got me in. This is usually a busy place each time I go in. Prior to working on my vehicle, they told me they’d prefer that my vehicle be with this other technician or area, and it may be a bit of a wait. They offered to give me a ride to get food or elsewhere, but I declined and waited. Very friendly staff checking in with everyone, offering drinks. I recommend this dealership and will continue to use them.

LaDez Captain is hands down the very best!!!! So very nice and great to work with!

Service was great, LaDez Captain was awesome. I will continue to do business there, I highly recommend Street Toyota!

Usually a great experience

Working with Aldo (Salesman) and Frank(finance manager) was nothing short of awesome! By far the easiest vehicle purchase we have experienced! Aldo was very responsive and helpful throughout the deal and neither of them tried to push anything extra on us like I’ve experienced in the past.

LaDez Captain was such a great car dealer! Helped out with any questions and got me the car I wanted down to the detail!

Devon is the man.

While traveling something hit the underside of our vehicle and a loud rattling resulted. We managed to get to Amarillo. I called my service representative in Houston and he suggested we go to Street Toyota, even though my car isn’t a Toyota. That is exactly what we did. We explained the problem to the person who greeted us, Miles Davis. Miles was so helpful. We explained that we traveling and hoped to get back on the road quickly. It was remarkable because within 45 minute, the repair was done and we were on our way. Miles and everyone we met at Street Toyota was friendly, professional and knowledgeable. Thanks to Miles and everyone at Street Toyota.

I had a fantastic experience purchasing my 2024 Corolla Hybrid here. I grew up in Amarillo but now live in Kansas, and the dealer where I live is subpar to say the least, and the folks here at Street could train them on how to deliver the experience customers expect from Toyota. Anthony Andrade did much of the work prior to me going to pick up the car, to the point that I only had to sign papers in finance and I was done. He was not pressuring me to buy something I didn’t want, he listened and was quick to respond to questions I had. He was not available the day I picked up the car, but Jorge and Salvador took care of me in his absence, and they were great as well. I’d recommend all three of them as great salesmen. For service, they also get 5 stars from me. The car had a minor alignment problem from the factory, and despite not having an appointment they got it in and out in just about an hour. That was the next day after I bought the car. This is the 4th car my family has bought from Street, and all 4 from Anthony, because they know how to treat their customers right.

Just got my 17 acadia last week . Its having some issues off the jump i cant lie but my salesman Aldo and the finance gentlemen Hamid are making sure its going to get fixed and put me in a loaner car for the time being . It is a used vehicle and i believe its just a sensor replacement but no complaints here mechanical stuff will always have a hiccup here or there but the important thing is they didnt make me feel like i was out of luck because the deal was already done and signed . True men of business . 5/5 from me and i will be getting my next car here with Aldo very kind straight forward guy !

Had the best salesman! Aldo Ostos took care of us from beginning to end! Definitely will be back for next purchase!! He is top notch!!

Great experience at Street! My salesman Aldo O. was awesome and helped me look at many options. He made sure we were happy before we signed anything. I worked with him over a week, and never felt pressure to buy. Ended up with a 2024 Highlander and am very happy with our purchase!!

Big thank you to David in the Parts Department. Sourced a part for a tundra that got me out of a giant jam right before closing at 655pm. Excellent customer service and can't say enough about the team going above and beyond. Thank you David!!!

LaDez is one of best salesman we’ve ever worked with. There was no pressure and he did his best to make sure we got what we needed.

Great experience. Sales wasn't pushy. Answered all my questions and show me all the cars I wanted to look at before finding me the one I wanted

Buying a car from Derek Hahn at Street Toyota was like being a Jedi in the midst of the Rebel Alliance - absolutely zero pressure and a breeze to navigate! Imagine walking into a car dealership, prepared for a battle with the Dark Side, only to find out your guide is none other than Derek Hahn, a true Jedi Master of car sales. From the moment I met him, it was clear he wasn’t there to push me into the cockpit of just any vehicle. No, Derek was all about finding the perfect 4Runner for me. It was like he had the Force and knew exactly what I needed. Enter Chris Clark, the Han Solo of accessories, who guided me through all the cool add-ons. He got me set up with a window tint so sleek, it would make the cockpit of the Millennium Falcon jealous. Chris’s service timelines were as accurate as a droid’s calculations, ensuring everything was done right on schedule. Next up was Naomi Chapman, the Rey of paperwork, who took care of everything super-fast. She handled the documents with lightning speed, ensuring I could embark on my new adventure without delay. And then there was Dalton Lambden, the Obi-Wan Kenobi of vehicle features. He gave me a thorough walk-around of the 4Runner, providing an in-depth lesson on all its features. It felt like I was being trained in the ways of the Force, learning everything my new vehicle could do. The whole process was smoother than the Millennium Falcon on a Kessel Run. No Imperial entanglements, no mind tricks - just straightforward, honest, and super easy. Derek's patience and dedication made me feel like I was the chosen one, destined to drive off in my dream car. If you're looking to buy a car without feeling like you need to call in a squadron of X-wings for backup, Derek Hahn is your guy. And for all your accessory needs, Chris Clark has got you covered. Dalton Lambden will make sure you know your vehicle inside out, and Naomi Chapman will get you through the paperwork in a flash. May the Force be with them, always!

Aldo was very helpful, helped me get into a new car today.

Arthur was quick and efficient. Seamless 👌

Service manager Jason Reed personally visited with us. We know and trust him. His advice was key to choosing Toyota. Gary McMillian was low pressure. Frank Garcia was excellent on the paperwork. No one tried to add unwanted extras. They had the car we wanted. I was surprised at how most other dealers I checked put cars on their web site that they did not have just to get people in . I highly recommend this honest dealership